kbd88 Privacy Policy Your Information Is Protected

Introduction

kbd88 ("we", "us", or "the kbd88 platform") is an online casino and betting platform operating for users in Bangladesh. We take our members' privacy very seriously and are committed to protecting their personal information.

This privacy policy describes what information kbd88 collects about you, how that information is used, under what circumstances it may be shared with third parties, and what rights you have regarding your information. By using the kbd88 website or services, you are considered to have given your consent to this privacy policy.

If this policy changes, we will send a notification to your registered email and update the date on this page. We recommend visiting this page regularly.

1 Information We Collect

During registration and use of kbd88 services, we may collect the following types of information:

1.1 Personal Identification Information

Full name and date of birth
National ID (NID) or passport number (for age verification)
Email address
Residential address

1.2 Financial Information

Mobile number for bKash, Nagad, Rocket, or Upay (for transactions)
Bank account details (for bank transfers)
Transaction history and records

1.3 Technical Information

IP address and device information
Browser type and version
Date, time, and session information of visits
Information obtained from cookies and similar tracking technologies

1.4 Gaming and Activity Information

Gaming history, betting records, and win/loss information
Information related to bonus claims and promotional activities
Contact information provided through live chat or email

2 How We Collect Information

kbd88 collects your information in the following ways:

Directly provided: Information you give us during registration, the verification process, or when contacting customer support.
Automatically collected: When you visit our platform, technical information is automatically collected through cookies and similar technologies.
From third parties: Some information may reach us through identity verification services or payment providers.

3 Purpose of Using Information

kbd88 uses the collected information for the following purposes:

3.1 Account Management

Information is used to create, verify, and maintain your account and to give you access to kbd88 services. This information is essential for age verification — kbd88 is for users aged 21 and above only.

3.2 Transaction Processing

Financial information is used to process deposit and withdrawal requests, maintain financial records, and prevent fraud.

3.3 Customer Support

Information is used to answer your questions, resolve issues, and provide assistance through 24/7 live chat support.

3.4 Responsible Gaming

Information is used to monitor gaming behaviour to identify problematic gaming patterns and to provide responsible gaming tools.

3.5 Promotional Communications

Subject to your consent, kbd88 may send information about bonus offers, tournaments, and special promotions by email. An option to opt out of these communications is available at any time.

3.6 Security and Quality Assurance

Technical information is used to address unauthorised access, fraud, and other security risks.

4 Information Sharing and Disclosure

kbd88 does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following specific circumstances:

4.1 Service Providers

Necessary information may be shared with providers of payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, and technical infrastructure services. These service providers work on behalf of kbd88 and are bound by data confidentiality agreements.

4.2 Legal Obligations

kbd88 may be required to disclose information in response to court orders, directions from regulatory authorities, or legal process requirements.

4.3 Security and Fraud Prevention

Information may be shared with relevant authorities for fraud investigations, anti-money laundering (AML), and prevention of other illegal activities.

We never share your complete financial information with third parties — all transactions are processed in encrypted form exclusively through secure payment gateways.

5 Data Retention and Security

5.1 Retention Period

kbd88 retains your personal information for as long as:

Your account is active and it is needed to provide the service
It is required to meet legal obligations (financial records are generally retained for at least five years after account closure)
It remains relevant for resolving legal claims or disputes

5.2 Security Measures

kbd88 applies industry-standard security measures to protect your information:

SSL Encryption: All data transmissions are protected by SSL encryption.
Secure Servers: Data is stored on secure, access-controlled servers.
Access Controls: Only authorised personnel have access to the minimum necessary information.
Regular Security Reviews: Our system security is regularly tested and updated.

However, we acknowledge that no method of data transmission over the internet or electronic storage is completely secure.

6 Cookie Policy

kbd88 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

6.1 Cookie Types and Purposes

Essential Cookies: For maintaining login sessions and keeping core services functional. Without these, some parts of the site will not work.
Preference Cookies: For remembering your preferences and settings, so you do not have to reconfigure them each time you log in.
Analytics Cookies: For understanding site usage patterns to improve the quality of the service. These cookies do not identify you personally.

6.2 Cookie Controls

You can reject most cookies by changing your browser settings. However, disabling essential cookies may affect some core functionality of the site.

7 Your Rights

As a kbd88 member, you have the following rights regarding your own information:

7.1 Right to Access

Contact our customer support to find out what information we hold about you. We will provide a copy within a reasonable time.

7.2 Right to Correction

If there is any error in your information, let us know via live chat or email. We will correct it promptly.

7.3 Right to Opt Out of Promotional Communications

To stop promotional emails at any time, use the unsubscribe link in the email or notify support directly.

7.4 Right to Close Account

You may request the closure of your kbd88 account at any time. Even after account closure, some information will be retained for a specified period in accordance with legal obligations.

8 Protection of Minors' Information

kbd88 provides services only to users aged 21 and above. We do not intentionally collect any information from minors. Age is verified at the time of registration. If we believe any minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

9 Third-Party Links and Services

The kbd88 platform does not contain links to any third-party websites. However, during payment processing you may reach the interface of bKash, Nagad, Rocket, or other payment providers. In that case, those providers' own privacy policies will apply. kbd88 is not responsible for the data practices of these third parties.

10 International Data Transfers

kbd88 servers may be located in Bangladesh or in other countries. If you use our services from Bangladesh, your information may be transferred across borders. In such cases, kbd88 ensures that appropriate measures are maintained to protect the data. Any international data transfer is carried out under contractual safeguards.

11 Policy Changes

kbd88 may update this privacy policy from time to time. For significant changes, we will:

Update the "Last Updated" date at the top of this page
Send a notification email to registered members
May display a notice on the site

Continued use of kbd88 after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact kbd88:

Email: [email protected]
Live Chat: 24/7 Bengali live chat support is available on the website

We try to respond to all information-related requests as quickly as possible. For more information, see our FAQ page or the Responsible Gaming section.